Frequently Asked Questions

We all have questions, hopefully we have answered some of yours below. If not, please reach out. We'd love to help!

What services does CRS provide?

CRS offers a range of respiratory and sleep diagnostic tests, sleep treatment and specialist consultations. Our services include tests such as sleep studies, spirometry and lung function testing, sleep treatment such as CPAP, Mandibular Advancement Splints and positional therapy and sleep and respiratory consultations.

Do I need a referral to book a test or consultation?

Whilst a referral is not strictly needed to have a diagnostic test or a consultation, it is highly recommended and considered best practice; it allows the results to be sent back to your regular doctor for continuity of care.

Medicare rebates are only payable with a valid referral.

How long will my appointment take?

Appointment times vary depending on the test. You can find more information about each test and the expected duration on the specific test page.

Do you accept Medicare or private health insurance?

Yes, all tests and consultations are covered by Medicare provided you have a valid referral, and meet relevant Medicare criteria.

Some inpatient procedures and visits may be covered by your private health fund. Our team can help you understand any out‑of‑pocket costs before your appointment.

Can I reschedule or cancel my appointment?

Absolutely — we understand that plans change. Please contact us at least 24 hours in advance so we can offer the appointment to another patient. Cancellation less than 24 hours from the scheduled appointment time or failure to attend your appointment will attract a fee of 50% of the private fee for the appointment.

How do I book an appointment?

Appointments can be made by phone or through our online form. To speed up with process you can email your referral to reception@sleepcrs.net.au - Once we receive your referral, we’ll contact you to arrange a suitable time. 

What should I bring to my appointment?

Please bring:
- Your referral letter
- Medicare and Private Health Insurance card
- A list of current medications
- Any previous test results (if available)

How soon will my doctor receive the results?

Results are typically sent to your referring doctor within 1-2 weeks, depending on the test. Urgent or abnormal findings are communicated immediately.

Where are you located?

We operate from 7 locations across WA and 2 in VIC. Location details, parking information, and public transport options are available here.

See All Locations.

Need more information?

If you have questions about our services, locations or referral requirements, our administrative team can provide general information and guide you through the next steps.